One paid plan
One price for the whole company, no per-agent and no per-customer fees. If the free worksheets do the job, keep using them; Pro is for the day the portal is live and you want to know which article answered which question and which customer still raised a ticket.
Free worksheets
$0 Free to use. No account, no card, no trial clock.
- Every worksheet works the figure on the page
- Print the worksheet straight from the browser
- See exactly what your customers will receive
Deflectvo Pro
$39 per month, whole company
Everything in the free plan
Your paperwork
- Download as PDF
- No Deflectvo watermark
- Save every worksheet and reopen it later
- Your company name and logo on the portal and the paperwork
- Export every customer, case and article in one go
Your records
- Add customers, cases, articles and requests
- List and edit what you have added
- Every case and request against the customer it belongs to
- A login for every agent and for the customer
- Export customers, cases, articles and requests
Your customers
- Case-update and article-review reminders emailed to your team and your customers
Getting paid
- Connect your own Stripe account and get paid online
- A pay link on every invoice you raise to a customer, straight to your account
Your books
- Connect your QuickBooks Online or Xero
- Every paid invoice pushed into your books, customer and all
Renews monthly at the price above until you cancel. We email you before any price change. Cancel any time from your account page. You keep Pro to the end of the paid month, and your customers, cases, articles and requests stay exportable for 90 days after.
Online payments: Stripe's processing fee plus a 1% platform fee per payment, deducted before your payout.
Why not just buy a help-desk suite?
Need a ticketing queue, chat, phone, SLAs and a per-agent seat for a support team of twenty? Buy a help-desk suite; it does that and this does not. Need the customer's own portal, the help centre, the request form and the deflection figures worked the same way every month and kept per customer, at one flat price? That is the product.
Suite pricing, for the record: Freshdesk Growth is $19 per agent per month billed annually, Help Scout Standard is $25 per user per month, Zendesk Suite Team is $55 per agent per month paid yearly and Suite Professional is $115 (freshworks.com, helpscout.com and zendesk.com pricing pages, read 2026-09-04). Deflectvo Pro is $39 a month for your whole company, billed monthly, with no per-agent seat.